Create chatbots and virtual agents
Save up to 70% money on user support.
Classic chatbots frustrate users. Users want a solution to their problem and product guidance with empathy. And even more: they need agent who has access to the product API for ticket resolution.
See how it works in Help Desk
Tailored specifically for IT products based on the Saas model and other web-based products.
UI Navigation
Can navigate your product and interact with many DOM elements to help users.
IT support common knowledge
How to take a screenshot, clear the cache, work with Stripe and many other topics.
API Integration
Show him how to use your API to resolve more tickets.
Here a brief list of actions you need to do
1 Setup knowledge base
Add existing documents into the knowledge base. Or create new documents in FastHelp dashboard.
2 Install chatbot or CRM agent
Create widgets in admin panel and them quickly on your site
3 Learn and upgrade your knowledge base
Using users feedback and analitics to enhance your responces
Find out why you may want to hire your first customer support AI employee.
Not just a chatbot
Bots annoy customers and rarely help them following basic scenarios.
Can use API
Your product API knowledge can help resolve most of tickets.
Natural dialogue
Guide and train him through the natural dialogue.
Integrations
Connect with your Help Desk system, Slack and other tools.
Knows a lot
Your assistant already knows a lot about IT products.
Supports instructions
Like: "Export Stripe invoices for authorized customers if they ask."
Guides customer
He can show to the user how to do features in your product.
Not only support
Onboard a customer, segment leads, collect reviews and other.
FastHelp assistant can do more than just support. Entrust him with lead segmentation and analysis, feedback collection, and onboarding.
See how it works in Help Desk
Reasonable and transparent with "pay as you go" basis
These are not different layers of the same product. Here are some examples of our AI products that you can combine and use for your business.
$29/month
Helpdesk automation app
$69/month
Slack Assistant
$49/month
Chat