Create chatbots and virtual agents
Save up to 70% money on user support.
Classic chatbots frustrate users. Users want a solution to their problem and product guidance with empathy. And even more: they need agent who has access to the product API for ticket resolution.
See how it works in Help Desk
Tailored specifically for IT products based on the Saas model and other web-based products.
Can navigate your product and interact with many DOM elements to help users.
How to take a screenshot, clear the cache, work with Stripe and many other topics.
Show him how to use your API to resolve more tickets.
Here a brief list of actions you need to do
Add existing documents into the knowledge base. Or create new documents in FastHelp dashboard.
Create widgets in admin panel and them quickly on your site
Using users feedback and analitics to enhance your responces
Find out why you may want to hire your first customer support AI employee.
Bots annoy customers and rarely help them following basic scenarios.
Your product API knowledge can help resolve most of tickets.
Guide and train him through the natural dialogue.
Connect with your Help Desk system, Slack and other tools.
Your assistant already knows a lot about IT products.
Like: "Export Stripe invoices for authorized customers if they ask."
He can show to the user how to do features in your product.
Onboard a customer, segment leads, collect reviews and other.
FastHelp assistant can do more than just support. Entrust him with lead segmentation and analysis, feedback collection, and onboarding.
See how it works in Help Desk
Reasonable and transparent with "pay as you go" basis
