slack logo

Slack AI Agent

Set up your Slack agent to allow your employees to quickly access the knowledge base. Slack is a messenger with thousands of possible integrations and tools for your business.

slack title
how it works

How Slack agents work

Observe the process of how AI agents do their job.

  • 1Slack app sends an event when the user asks him

  • 2FastHelp searches relevant information in knowledge base.

  • 3Agent does actions, for example request data from project database

  • 4Agent answers in the slack channel or thread

Dialogs

Requests Examples

Can be connected to your API

User

Hey, Where is my order 231-56900?

Assistant

Hi, I'm ready to help. Checking in our database... Please wait

Assistant

Your order will be delivered tomorrow. Sorry for delay.
Can escalate to the right team

User

Hi, we have a partnership enquiry from our one of our clients. Can someone of your team communicate with us?

Assistant

Hi, I’m setting this ticket to our PR dep. They will came back soon.

Assistant

Ticket assigned on pr@acme.com
Different languages out of the box

User

こんにちは、手伝ってもらえますか

Assistant

こんにちは、もちろん、質問は何ですか?


Multi-intent requests

User

I'd like to rent a car. Do you require a deposit? Also, do you offer child seats? And do you have any Teslas available?

Assistant

Good morning! Yes, absolutely. We do have Teslas available, and a $1,000 deposit is required. Child seats are included for free; just select that option when booking. How long do you need the rental for?
Collects user data and clarify

User

I have a bug with exporting my files. Please help ASAP!

Assistant

Hi! Could you provide a few details to help the team respond quickly? Please send us the email associated with your account. Could you copy and send the specific error message? A screenshot would be a great help too.
Can follow the script

User

Hey, do you have a price list for office furniture?

Assistant

Hi, are you buying for a business? What is the approximate size of your office?

User

It's for my insurance office, which has 10 people.

Assistant

Great! We have a fantastic offer for small businesses. You can download the file using this link.
Pricing Table

Plans & Pricing

Reasonable and transparent with "pay as you go" basis

    • image

      $69/month

      Helpdesk automation app (good for omnidesk)
      • +0.05$ per question *
      • 1GB Storage
      • Multichannel support
      • Actions and instructions
      Request demo

Ready To Request demo? It's Fast
Free And Easy!

Request demo